Company Description

Zurich Airport AG (FZAG) is the owner and operator of Zurich Airport, along with several other airports abroad. Known for its commitment to providing world-class airport operations, FZAG focuses on seamlessly integrating advanced technological solutions to enhance efficiency and customer satisfaction.

Problem Statement

FZAG faced a significant challenge: the need to conceptualize and translate its business requirements into a new S4 SAP architecture. The primary objective was to ensure that their current R3architecture was fully optimized for the S4 transformation. This complex project required a thorough understanding of the existing system, extensive collaboration with multiple departments, and meticulous planning to ensure all business requirements were comprehensively addressed. Additionally, it was crucial to assess the organization's readiness for this transformation, identifying internal tasks and resolving open points to ensure a seamless transition.

Solution That Was Implemented

To address these challenges, a comprehensive technical plan was developed and implemented. This plan began with a thorough assessment of the current R3 architecture and the identification of key areas for optimization. A clear end goal for the S4 configuration was established, detailing the specific user requirements and outlining how these requirements could be met within the new system.

The plan included detailed action items for internal teams, providing clear guidance on the necessary changes to prepare for the S4transformation. This involved close collaboration with various departments to ensure all business needs were captured and addressed. Workshops were facilitated, thorough analyses were conducted, and ongoing support was provided to ensure that every step of the process was aligned with the overall project goals.

Value Added

The implementation of this technical plan provided significant value to FZAG. By enabling detailed and strategic planning, it ensured that all necessary resources—software, personnel, business architecture, and operations—were effectively allocated for the S4transformation. This approach not only addressed immediate needs but also positioned Zurich Airport for long-term success by establishing a robust and scalable SAP architecture.

The collaborative efforts between FZAG's internal teams and the consulting team fostered a culture of continuous improvement and innovation. By addressing all aspects of the transformation in a structured and systematic manner, risks were minimized, ensuring a smooth and efficient transition to the new system.